Returns Policy

defibshop accepts returns made within 14 days of the order date, provided the item is eligible and in a saleable condition. We reserve the right to charge an administration and/or re-stocking fee where necessary. 

Any delivery charges incurred returning the item(s) are at the expense of the customer, unless the item has been misdelivered or is faulty. Please visit our Terms and Conditions for further information.

For advice on any aspect of our terms and conditions, please contact our Customer Service Team by calling 0161 776 7422.

If you need to return an item to us, please fill in our returns request form and one of our Customer Service Advisors will contact you as soon as possible to discuss your return.




Order Number
Reason for return