Meet the Team
Ever since day one, defibshop has strived for excellence in everything we do and this is reflected in our consistent implementation of WISE Values.
World Class: We understand the bigger picture and are committed to providing excellent customer service from the first contact our customers have with us and throughout our continuing relationship.
Integrity: Our high standards are at the core of what we do and are what set us apart from our competitors. Conducting ourselves with honesty, professionalism and courtesy is paramount to who we are and what we do.
Supportive: The people who make up our organisation are essential to our success; which is why we work as hard as we can to fully support them in both personal and professional capacities.
Excellence: For us, excellence is evident in both our team and in our service. All our colleagues have a strong work ethic and a real passion for their role – helping us to continue being the most excellent service provider out there.
David Howarth
Chief ExecutiveAs Chief Executive, I'm proud of the courses we teach as one of the UK's leading training organisations.
Read more: David Howarth
Lyndsey Hope
Managing DirectorAs the Managing Director, I strive to continue building the business, its great reputation and its year on year growth with the help of our committed and knowledgeable team.
Read more: Lyndsey Hope
Joanna Garner
Financial ControllerAs the business's Financial Controller, I am responsible for the efficiency and results of the Finance department.
Read more: Joanna Garner
Emma Lloyd
Creative and Marketing ManagerMy main goal is to drive the business forward through brand awareness and online marketing activity.
Read more: Emma Lloyd
Kath Parr
AccountantI am the accounts department manager and I make sure the companies finances are running smoothly.
Read more: Kath Parr
Millie McDonagh
defibshop Manager
I oversee the defibshop sales team and help them develop their skills as Product Specialists.
Lindsay Atherton
Vice President of Sales for defibshop USA
I manage the defibshop team and ensure that our customers receive the best level of service possible.
Jana Jassova
HR Officer
I ensure that all employees are happy within their roles and the company is compliant to various laws.
Frank Cross
Medical DirectorFrank is a consultant general and vascular surgeon.
Read more: Frank Cross
Keith Webb
AED Product SpecialistAs part of the sales team, I ensure all organisations are aware of the benefits of access to a defibrillator on site.
Read more: Keith Webb
James Brown
AED Product SpecialistMy role involves contacting new businesses to spread the word about the benefits of a rescue ready workplace.
Read more: James Brown
Faye Thetford
Training and Quality ManagerI manage and support the trainers with their needs and internally verify completed course paperwork.
Read more: Faye Thetford
Amy Lyon
Training Co-ordinator
I ensure that our services are running smoothly and products are dispatched on time.
Rebecca Watson
Administrator
As an Administrator, I ensure that all the correct paperwork is sent to our trainers for their allocated training courses.
Lisa Halden
AED Product Specialist
I assist defibshop customers with orders and enquiries as part of the sales team.
Emily Jackson
AED Product Specialist
I aim to provide the outstanding customer service defibshop is known for and help build a rapport with our customers.
Vicky Smith
AED Product Specialist
The main aspects of my role are helping customers with enquiries and processing orders.
Victoria Burgess
Sales Administrator
As a Sales Administrator, I liase with customers at each and every stage of the buying process.
Dariane Moore
Account ManagerI liaise with customers at all stages to ensure their needs are met promptly and professionally.
Read more: Dariane Moore
Mark Hindmarch
Accounts AssistantI ensure all payments are made on time and any payment queries are resolved as soon as possible.
Read more: Mark Hindmarch
Amy Rush
Credit ControllerI work within the accounts department, managing and making sure payments are up to date.
Read more: Amy Rush
Jenny Brannan
Creative and Marketing Co-ordinatorMy role as a part of the creative team is to promote the defibshop brand using our social media platforms.
Sarah McLoughlin
Creative and Marketing AssistantAs part of the Creative Team, my role is to promote defibshop through various social media platforms.
Rio Bray
Creative and Marketing AssistantMy role is to help educate as many people as possible about sudden cardiac arrest and defibrillators.
Rick Brewin
IT Systems & Salesforce AdministratorI ensure the business's IT systems are running smoothly and are consistently being updated and improved.
James Brierley
Graphic DesignerMy role as the Graphic Designer is to help create the brand identity that our customers will associate with defibshop.