So you have your defibrillator(s) on site? Great news! But, like any other device, your defibrillator needs tender, loving care to ensure it's always in working order.
Just as every defibrillator is different, so is every customer which is why we have created different packages to suit your needs.
All packages come with FREE Delivery on all replacement products, FREE expiry reminders for products and services as well as discounted prices on additional electrode pads.
Warranty
All defibrillators come with a warranty from the manufacturer and under your defibcare package, we will facilitate any issues covered under your warranty for its duration.
Once your defibrillator has come to the end of its warranty, our defibcare team will be in touch to discuss your upgrade options.
Electrode Pad Replacements
defibcare Basic - if you use your electrode pads purchased with your defibrillator in 2 years after purchase, we will replace them FREE OF CHARGE.
Under the defibcare Essential and Ultimate packages, we will replace all sets of expiring electrode pads with FREE Delivery, which will be with you prior to its expiry to keep your defibrillator in working order, as well as your rescue kit.
You will also receive an exclusive defibcare price for electrode pads that need to be replaced due to use as well as paediatric pads which aren't covered in the standard packages.
Maintenance
As part of your defibcare package, you'll receive an annual service to keep your defibrillator in working order.
To be renewed annually, we'll send one of our defibrillator experts to your site to do a comprehensive check of your defibrillator, its electrode pads and battery and accessibility.
Training
Under your defibcare package, you will receive a TQUK Level 2 Award in Cardiopulmonary Resuscitation and Automated External Defibrillation (QCF) course, for up to 12 learners.
We will record your certification dates and notify you of expiry and ensure your renewal course is booked to ensure your staff are always trained and in-date.
All of our defibrillator training is bespoke to the defibrillator you have on your site and as a nationally recognised qualification, certification is valid for 3 years.
Expiry Reminders
Warranty
Replacement Pads
Replacement Batteries
Software
Maintenance
Training
Replacement Batteries
Software
Maintenance
Training
Bespoke Package