Training Qualifications UK Diamond Approved Centre
One of the UK's newest and most dynamic awarding organisations, we are now recognised as a Training Qualifications UK first aid provider.
Aiming to be the Awarding Organisation of choice for centres focussed on qualifications in the Teaching and Learning, Health and Safety, Food Safety and First Aid sectors, TQUK offers world-class service excellence.
ISO 9001 Quality Management Assurance
Possibly our proudest moment was achieving the internationally recognised ISO 9001 award in May 2007. This award contains eight quality management principles that act as a framework on which organisations can work towards improving performance.
We believe that this is very important and demonstrates our core commitment to our customers both inside and outside of the training room.
To maintain our ISO status we must hold monthly internal meetings to check performance along with annual externally verified audits of our systems so we must be doing something right!
ISO 14001 Environmental Quality Management Assurance
As part of our growth as a company, we recognised the need to monitor and assess our environmental impact and achieved ISO 14001 in September 2009, helping us to review and reduce this impact.
In real terms we have reduced our environmental impact and reviewed and improved the service to our customers by allowing them to:
1) Select the training day that suits them
2) Book and pay online
3) View our training course manuals online
4) Receive e-certificates securely and promptly after each course
5) Receive email reminders of certificate expiry so that certificates / qualifications do not lapse
6) Receive monthly first aid tips to all delegates to help reduce skill fade
We have reduced our carbon footprint further by increasing the number of trainers within our company so that we only need use trainers and assessors local to the client, wherever they are in the UK.
This is why we don't need to charge expenses like other training organisations as we aren't sending training staff all over the country!
To maintain our ISO status we must hold monthly internal meetings to check performance along with six monthly annual externally verified audits of our systems.
CIEH (Chartered Institute of Environmental Health) Registered Centre
The Chartered Institute of Environmental Health is a professional, awarding and campaigning body at the forefront of environmental and public health and safety. It sets standards, accredits courses and qualifications for the education of members and other environmental health practitioners.
As a CIEH approved centre we are able to provide nationally recognised and accredited health & safety courses, our most popular being food hygiene and manual handling.
These courses help to increase your staff's feeling of wellbeing and safety and help develop workplace skills and best practice.
Investors in People - Bronze Award
Investors in People is all about business improvement. We have achieved this award through targeting our chosen business priorities and working towards them in conjunction with Investors in People.
Our customers greatly value this award as it is the independently assessed, leading management benchmark of business improvement and once again shows our commitment to our customers but also to our own staff.
ISO 27001:2013 Information Security Management
Our Information System keeps internal and external information safe, secure and protected. Whether the information be physical, intellectual or electronic, all information will be stored securely, ensuring peace of mind for customers.