Our Values

World-class: We understand the bigger picture and are committed to providing excellent customer service from the first contact our customers have with us and throughout our continuing relationship.

Integrity: Our high standards are at the core of what we do and are what set us apart from our competitors. Conducting ourselves with honesty, professionalism and courtesy is paramount to who we are and what we do.

Supportive: The people who make up our organisation are essential to our success; which is why we work as hard as we can to fully support them in both personal and professional capacities.

Excellence: For us, excellence is evident in both our team and in our service. All our colleagues have a strong work ethic and a real passion for their role – helping us to continue being the most excellent service provider out there. 

Our Vision Statement

defibshop Is to be THE leading brand, synonymous with defibrillators in the UK. A brand respected in the marketplace for its impartiality and expertise. A brand known for world class customer service excellence, expert staff and comprehensive stock range.

Our Mission Statement

defibshop is to offer impartial advice and the most comprehensive range of defibrillators, consumables, training and ongoing support to potential and existing customers to ensure they purchase the right defibrillator for their business needs and for those individuals who are going to use the defibrillator whilst paying a fair price.